Tix City Selects The DDC Group as Analytics Partner for Sporting Event Ticket Sales

Top professional sports and entertainment ticket provider selects leading business process outsourcer to strengthen customer intelligence through unique, tech-enabled and labor-elastic analytics program.


Spring Update from the CFO

Our very own Chief Financial Officer, Brett Trevalyan, recently returned from the Philippines, where he visited with victims and their families to gain a beter understanding of how the affected communities are coping five months after Super Typhoon Haiyan made landfall.


ITO in BFSI Report: 2013 Review & 2014 Outlook

In 2012 and 2013, BFSI buyers continued to remain under pressure to increase revenue, enhance customer experience, reduce costs, replace legacy systems, and meet regulatory requirements. To address these challenges, most banks focused on transforming themselves and increasing investments in technologies such as social media, mobility, big data & analytics, and cloud computing. This enabled them to enhance customer experience while simultaneously reducing their operational costs, better managing risk, and improving shareholder returns.


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