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BPO: A Value Proposition

We recently sat down with Colin Gray, the managing director of our Worksop-based division, DDC OS, to explain how business process outsourcing is so much more than heads-down labor arbitrage.

Can you begin by giving some background on The DDC Group, in terms of its history and where we are now?

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4 AP Trends to Plan For

According to the Aberdeen Group, streamlined, best-in-class Accounts Payable operations will process an invoice, on average, in about one-sixth of the time, at about one-twelfth of the cost, of so-called “laggards” in a similar situation. These forward-thinking, best-in-class organizations are realizing the value that comes with automating processes as they are fully experiencing the benefits and functionality it brings to their organization, as AP departments can now allow staff to focus more on strategic activities.

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Middle Management Leadership: Critical for Shared Services

As the scope of the BPO and Shared Services landscape expands throughout the international marketplace, companies who wish to run a successful shared services environment (SSE) will need knowledgeable and innovative Middle Managers to drive growth.

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